An AI phone assistant so no job goes to voicemail while you're on site

The call you miss is the job you lose

Trades run on inbound calls, and those calls come exactly when you cannot take them: mid-job, hands dirty, drill running, on a roof with no signal to spare. The caller who needs a boiler fixed or a wall rewired is not patient. They do not leave a voicemail and wait, they scroll to the next result and call someone who answers. You never even know the job existed, which is why missed-call losses are so easy to ignore and so expensive over a year.

An AI phone assistant catches those calls the moment you cannot. It answers on the first ring, every time, in natural German, and has a real conversation with the caller instead of dumping them into a mailbox. Whether it is the third call during a busy morning or one that comes in at eight in the evening, someone always picks up, takes the details, and makes sure the job is still yours to win when you climb down off the ladder.

• Answers every call while you're on the job, so leads stop going to voicemail
• Handles calls after hours and at weekends without you being on the phone
• Speaks natural German and copes with regional accents and job-site noise on the caller's side
• Turns missed calls into captured, callback-ready enquiries

It qualifies the work, not just the name and number

A message that just says call this person back is only half useful, because you still do not know if the job is worth the drive. So the assistant does what a good office manager would: it asks the questions that tell you whether to prioritise the call. What is the trade and the problem, where is the property, is it urgent or a leak that can wait, is it a quick fix or a full quote, is the caller the owner or a tenant. By the time you see the enquiry, you know enough to decide.

That qualification means you spend your callbacks on jobs worth having instead of chasing tyre-kickers. Time-wasters and out-of-area calls get filtered before they reach your list, urgent problems get flagged so you handle them first, and every enquiry arrives with the details already gathered. You stop playing phone tag and start every callback already knowing what the job is.

• Captures trade, problem, location, urgency, and whether it's a repair or a quote
• Flags urgent jobs, leaks, outages, lockouts, so you handle them first
• Filters out-of-area and out-of-scope calls before they hit your callback list
• Delivers each enquiry with the details already gathered, no phone tag

Books the callback or site visit into your calendar

For the jobs you do want, the assistant does not just take a note, it books time. It reads your live calendar, offers the caller a realistic callback window or an on-site appointment slot, and writes it back so it is on your schedule before the call even ends. The caller gets a firm commitment instead of a vague we'll get back to you, which is often the difference between winning the job and losing it to whoever booked them in first.

Everything lands where you already work: the enquiry and booking go into your calendar and, if you use one, your CRM or job-management tool, with the full details attached. You can start the day with a clear list of qualified jobs and confirmed appointments instead of a mailbox full of half-messages. And if you would rather just get a clean summary by text or email the moment a call comes in, it can do that too.

• Offers real callback windows and site-visit slots from your live calendar
• Writes the booking back to your calendar and job-management tool automatically
• Sends you an instant summary by text, email, or WhatsApp when a call comes in
• Gives the caller a firm commitment instead of an open-ended promise

After-hours and emergency cover without a night shift

A lot of trade work is urgent and does not respect office hours: a burst pipe on a Sunday, a power failure at night, a lockout in the rain. Those are often the highest-value calls, and they are exactly the ones that go unanswered. The assistant gives you round-the-clock cover: it can triage emergencies, follow your rules for what counts as urgent, and either reach you straight away for a true emergency or book the first available slot for everything that can wait until morning.

You set the rules. Maybe genuine emergencies ring your mobile immediately while everything else is booked for the next working day. Maybe out-of-hours callers get a clear message about your callout terms before anything is promised. Either way, callers reach a helpful voice at midnight instead of a dead line, and you decide what actually pulls you away from dinner, rather than missing the call entirely and finding out about it days later.

Live in weeks, on your number, owned by you

Setup is quick because a trade's call flow is well understood. In the first week we map your trades and services, your area, your urgency rules, and how you want jobs delivered, and connect your calendar and any job-management tool. Then we build and test the flows against the calls you actually get and launch in a monitored mode, so you can listen to how it handles real callers and tighten anything before it runs unsupervised. It answers on your existing number, so your marketing, your van, and your website stay exactly as they are.

It runs in your accounts and it is documented, so you can change your hours, services, and rules yourself. On pricing we are outcome-first: a meaningful share sits behind results, so you pay once it is genuinely catching jobs you would otherwise have lost. And we are honest about fit: if you already have an office that answers every call, you may not need this. If calls are going to voicemail while you work, one saved job a month usually more than covers it.