Slack automation that does the work, not just the notifications

From noisy notifications to alerts worth reading

The first thing we usually fix is the noise. Firing every event into a channel trains people to ignore all of them, including the one that mattered. We route events through logic first: filter to what a given team actually needs, enrich the message with the context to act (who, what, the link, the numbers), and send it to the right channel or person only when a threshold is crossed. An alert stops being a shrug and becomes something someone acts on.

The step that makes it powerful is the action button. Instead of "a refund was requested" followed by someone opening three tabs, the message carries Approve / Deny buttons that hit your systems directly. The decision happens where the notification lives, in seconds, and the audit trail is the thread itself.

• Event filtering so channels carry signal, not noise
• Enriched messages that include the context needed to decide
• Interactive buttons, menus, and modals that trigger real actions
• Routing to the right channel, person, or on-call rota by rule

Approvals and workflows that live in-thread

A huge amount of business process is really just approvals: time off, discounts, purchase requests, content sign-off, refunds. Bounced around email, they stall. In Slack, we build them as short interactive flows: a request is submitted (via a slash command, a form, or an upstream trigger), the right approver gets it in a thread with the details and buttons, and the outcome writes straight back to the system of record, with reminders if it goes stale.

The same pattern powers intake and triage. A form or an inbound event opens a thread, the relevant people are pulled in with context, and the resolution is logged, so the conversation and the record never drift apart. This is the in-channel version of the approval and routing work we build across the stack, just surfaced where your team already lives.

• In-thread approvals for time off, spend, discounts, and sign-off
• Slash commands and shortcuts to kick off workflows without leaving Slack
• Automatic reminders and escalation when something stalls
• Outcomes written back to your CRM, ERP, or ticketing system

An AI assistant grounded in your knowledge

We build Slack assistants that actually know your business, because they answer from your documents, policies, and systems rather than from thin air. Ask it where a process is documented, what the return policy is, or the status of an order, and it retrieves the answer and cites the source. It's the retrieval-augmented pattern behind our copilots, delivered in the tool your team already has open.

Because it's grounded and logged, it stays trustworthy: for anything sensitive it drafts and a human confirms, and every answer traces back to a source you can check. The assistant deflects the repetitive questions that clog your channels and DMs, and points people to the real thing instead of guessing.

Built on Slack's platform, owned by you

We build with Slack's real platform, the Web API, Events API, interactive components, and Workflow steps, running in your own workspace and automation accounts. That means it survives beyond a single clever Workflow Builder flow and can reach any system with an API. It's documented and handed over so your team can extend it, and it respects Slack's permissions and your data boundaries rather than routing sensitive content somewhere it shouldn't go.