AI automation for the online store you actually run

Running an online store is a hundred small jobs that never stop: writing product copy, pushing orders to a warehouse, chasing abandoned carts, keeping stock in sync across channels, answering where-is-my-order emails, and watching competitor prices. Roiwerk automates that busywork end to end, built on n8n, Make, Zapier, code, and LLMs, wired to Shopify, WooCommerce, marketplaces, and your ERP through their APIs. It runs in your own accounts, keeps a human in the loop where it matters, and you own every piece of it.

6
Store operations we automate, from listings to pricing
24/7
Orders, stock, and support handled around the clock
You
Own every workflow, credential, and integration we build
0
Lock-in: it runs in your accounts, not on our platform

E-commerce is where automation pays back fastest

A store generates a steady, high-volume stream of near-identical tasks, and that is exactly the shape of work automation is built for. Every order needs the same handling, every listing needs the same fields, every stock movement needs to reach the same channels. Done by hand, that work scales linearly with sales: double the orders and you double the clicking. Automated, it scales for free, and your team goes back to the decisions that actually need a person.

We focus tightly on the e-commerce stack rather than generic office automation, because the tools, the data shapes, and the failure modes are specific. A Shopify order webhook, a WooCommerce REST call, an Amazon feed, a 3PL's shipping API: these have their own quirks, and the difference between an automation that survives Black Friday and one that quietly drops orders is knowing them. That focus is the point of this hub.

  • Product listings: generate and optimise descriptions, titles, and attributes at catalogue scale
  • Orders: route, tag, and push every order across store, ERP, and shipping without retyping
  • Carts: recover abandoned checkouts with timely, personalised, on-brand flows
  • Inventory: keep stock accurate across storefront and every marketplace you sell on
  • Support: resolve order-status, WISMO, and returns questions before they reach a human
  • Pricing: monitor the market and reprice on rules you set, never on autopilot alone

Built on your platform, connected to everything around it

Almost every store runs on a platform that already exposes an API, and that is our way in. Shopify and WooCommerce have rich APIs and webhooks; the big marketplaces have feeds and order APIs; your ERP, 3PL, and email tool have their own. We wire these together with n8n, Make, Zapier, or code, dropping an LLM in as a step wherever the job needs reading, writing, or judgement, so the automation touches the real systems you run today rather than a parallel copy.

The hard part of e-commerce automation is rarely one system in isolation; it is keeping many systems agreeing with each other. An order placed on your Shopify store has to reach your warehouse, decrement stock everywhere you sell, trigger the right shipping label, and update the customer, all without a race condition losing a sale. We build that plumbing with retries, idempotency, and error handling, so a marketplace hiccup or an API timeout raises an alert instead of silently corrupting your numbers.

Human-in-the-loop, because e-commerce mistakes are public

Automation that touches prices, published listings, and customer messages can do visible damage fast, so we are deliberate about where a person stays in the loop. AI-drafted product copy is reviewed before it goes live. A repricing rule has floors and ceilings you set, and pauses itself when the market moves outside sane bounds. A support agent handles the clear cases and hands the ambiguous or angry ones to a human with full context. The machine does the volume; the judgement stays with you.

We are also honest about when not to automate. Some things belong with a person: a pricing strategy for a hero product, a delicate reply to a furious customer, the decision to discontinue a line. We will tell you when a workflow is a bad idea, or when the safer version is an assist rather than a full auto-pilot. Bad automation in a store is worse than none, because it fails in front of paying customers.

Explore e-commerce automation, job by job

Deep dives on the workflows that eat the most time in an online store, how we build each one, and where we keep a human in the loop.

By team
Common questions
Which platforms and marketplaces do you work with?+

Anything with an API, which is nearly everything: Shopify, WooCommerce, and other storefronts, marketplaces like Amazon and eBay, plus the ERP, 3PL, and email tools around them. Where a clean connector exists we wire it up fast; where one doesn't, we reach the system through its API, database, or files. We scope your exact stack in a free assessment first.

Will automation put my store at risk during peak season?+

The opposite, when it is built right. Manual processes are what break under Black Friday volume. We build with retries, idempotency, and error handling so a spike or an API timeout raises an alert instead of dropping orders, and we test against your real load before peak, not during it.

Do you replace my store platform or ERP?+

No. We automate on top of and between the systems you already run. Your Shopify, WooCommerce, marketplace accounts, and ERP stay exactly where they are; we connect them and remove the manual work between them. Nothing gets ripped out or replaced.

Do we own the automations, or are we tied to you?+

You own all of it: the workflows, the code, the documentation, and the credentials, running in your own accounts. We favour setups with no lock-in, so if you ever want to bring it in-house or move to another partner, everything comes with you. No black boxes.

Services, playbooks & related reading

Not sure which applies to you?

Book a free assessment and we'll map the highest-ROI automation opportunities for your business, honestly, including when it's not worth starting yet.

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